ARC NEWS
DOT fines Lufthansa, South African Airways, KLM for refund delays
June 04, 2024
The US Department of Transportation has assessed civil penalties against Lufthansa, South African Airways and KLM for extreme delays in providing refunds to passengers. The DOT notes that it has secured from the three carriers more than $900 million in refunds owed to passengers whose flights had been cancelled or significantly changed during the initial months of the Covid-19 pandemic in 2020. Consent orders issued on 3 June by the DOT assess a $1.1 million penalty against Lufthansa for delays in providing $775 million in refunds to passengers; a $1.1 million penalty against KLM for $113.3 million in refunds not paid in a timely fashion; and a $300,000 penalty against South African Airways related to $15.2 million in required refunds paid. "When a flight is cancelled or significantly changed, you shouldn't have to fight with the airline to get [your] money back – and we're holding airlines accountable when they fail to give passengers the refunds that they're owed," US Transportation secretary Pete Buttigieg states.


​EU court maintains Belavia flight ban
June 03, 2024
Belavia has failed to convince the EU's General Court it should lift a flight ban imposed over allegations that the Belarusian flag carrier was being used to facilitate illegal migration to the bloc. The ban, imposed in 2021 by the Council of the EU, relates to concerns that Belavia was being used to transport thousands of migrants from the Middle East and elsewhere to Minsk, where they were then moved to the borders of the EU. The Council argued that Belavia, under instruction by its government, opened several new routes and expanded other connections specifically for this purpose. "Local tour operators have acted as intermediaries in selling [Belavia] tickets to prospective migrants, thereby helping [the airline] to keep a low profile," the court notes, referencing the original flight ban. Belavia argued that several airlines operated to Belarus from migrant transit destinations in the Middle East – citing specifically Beirut, Turkiye and the United Arab Emirates – often with higher capacities than Belavia. It said that the council had not only made an incorrect assessment of Belavia's actions, but that it had also failed to reach the burden of proof. But the court rejected these assertions, ruling that the facts "do not show that the applicant did not contribute – by its own operations transporting persons from Lebanon, the United Arab Emirates and Turkiye to Belarus – to the activities of the [Belarusian president] Lukashenko regime facilitating the illegal crossing of the external borders of the European Union." It notes that Belavia’s own data shows that the number of passengers from Istanbul to Minsk, for example, rose from under 3,000 in May 2021 to nearly 7,000 in October, "which supports the Council's allegations". Moreover, in response to a claim by Belavia that it was not relying on its government's instructions when it operated the routes in question, the court found that as the airline is entirely owned by the government of Belarus, this "renders implausible" the argument that it was operationally independent. The court continues that the "grounds on which the assessment that the applicant benefits from the Lukashenko regime" were correct, "and constitute in themselves a sufficient basis for maintaining the applicant's name" on a list of banned carriers. As a result, the case was dismissed as unfounded, and Belavia ordered to pay legal costs.


​Emirates joins IATA's 'Turbulence Aware Platform'
June 03, 2024
Emirates has joined the International Air Transport Association's 'Turbulence Aware Platform'. The Dubai-based carrier says it will be the first airline to integrate the platform within Lufthansa Systems' mobile navigation solution Lido mPilot. It adds that bringing these platforms together offers a wealth of data, combined with new technologies that make up-to-the-minute, accurate turbulence information and forecasts available for pilots. Emirates has equipped more than 140 aircraft with the required onboard software to automatically share turbulence reports with all airlines contributing data to the platform. It notes that all new aircraft joining its fleet over next few years, such as the Airbus A350 and Boeing 777-8, 777-9 and 787, will be enabled to participate in the programme. "Mitigating the adverse effects of turbulence is an industrywide challenge and obtaining accurate and live data is key in this endeavour," states IATA's senior vice-president of commercial products and services Frederic Leger. "The co-operation between IATA Turbulence Aware, Emirates and Lufthansa Systems will further improve the quality and quantity of real-time data made available to the industry, allowing for smoother and safer air travel for all."


LOG ON

CONTACT
SGS Aviation Compliance
ARC Administrator
SGS South Africa (Pty) Ltd
54 Maxwell Drive
Woodmead North Office Park
Woodmead
2191
South Africa

Office:   +27 11 100 9100
Direct:   +27 11 100 9108
Email Us

OFFICE DIRECTORY
Find SGS offices and labs around the world.
The ARC is a mobile friendly website.